Division of Lottery

Division Administrator: Cindy Polzin

Telephone: (608) 267-4500

Deputy Administrator: Kevin Kaminski

Telephone: (608) 264-6604
FAX: (608) 264-6644
2135 Rimrock Road, PO Box 8941
Madison, WI 53708-8941

Our mission is to strengthen Wisconsin through fair tax and lottery administration, while educating and serving the public, our customers, and communities.

The Wisconsin Lottery has a website at www.wilottery.com. There you can find the most recent winning numbers, latest instant scratch tickets, game odds, and and how to learn and connect with the Wisconsin Lottery.

Office of Enforcement and Compliance

The Office of Enforcement and Compliance is responsible for the physical security, information technology security, retailer inspections, investigations, compliance enforcement of WI state statute chapter 565, and continuity of operations planning.

Bureau Director: Richard Fitzgerald

Telephone: (608) 266-1528
FAX: (608) 267-4565
2135 Rimrock Road, PO Box 8941
Madison, WI 53708-8941

Policy:
Use of Force
Mobile Audio/Video Recording Equipment

Product Development & Marketing Bureau

The Product Development & Marketing Bureau provides research and development of instant and terminal-generated games, market research and analysis, marketing communications (advertising, social media, public relations, winner awareness), as well as special events.

Bureau Director:Chuck Klink

Telephone: (608) 264-6359
FAX: (608) 264-6644
2135 Rimrock Road, PO Box 8941
Madison, WI 53708-8941

Sales Bureau

The Sales Bureau develops and implements the Lottery's sales programs. The Bureau provides retailer recruitment and sales support through Field Marketing Representatives. The Bureau also provides key accounts management to corporate accounts.

Bureau Director: Zach Hyde

Telephone: (608) 261-6881
FAX: (608) 264-6644
2135 Rimrock Road, PO Box 8941
Madison, WI 53708-8941

Business Operations Bureau

The Business Operations Bureau is responsible for prize claims and validations, drawings, managing contracting, services, and accounting functions for all retailers.

Bureau Director: Michelle Mattox

Telephone: (608) 261-5292
FAX: (608) 264-6644
2135 Rimrock Road, PO Box 8941
Madison, WI 53708-8941

How to Claim a Prize

Lottery prizes up to $599 can be claimed:

In Person:

  • At any Wisconsin Lottery retailer. Retailers may redeem tickets up to $599 or the amount that is allowed by the retailer's normal cashing practices.
  • Madison or Milwaukee Lottery office
    • Please arrive by 3:30 p.m. to ensure enough time for ticket processing.

Via Mail:

Prizes
PO Box 777
Madison, WI 53774

  • Send the signed ticket and a completed claim form to the above address. Using certified or registered mail is suggested. Retain a personal copy of both sides of the ticket and claim form.

Lottery prizes $600 to $199,999 can be claimed:

In Person:

  • Madison or Milwaukee Lottery office
  • Please arrive by 3:30 p.m. to ensure enough time for ticket processing.
  • Prizes of $50,000 and above, please arrive at the Lottery office no later than 2:00 p.m. to allow enough time for processing.

Via Mail:

Prizes
PO Box 777
Madison, WI 53774

  • Send the signed ticket and a completed claim form to the above address. Using certified or registered mail is suggested. Retain a personal copy of both sides of the ticket and claim form.

Lottery prizes $200,000 and above can be claimed:

In Person:

  • Madison Lottery office
  • Please call the Lottery prior to your visit: (608) 261-4916
  • Powerball, Mega Millions, and Megabucks Jackpot winners: Call ahead and make an appointment so we can provide enough time to process your claim. (608) 261-4916.

Madison Lottery Office Address

Department of Revenue Building
2135 Rimrock Road
Madison, WI 53713

Retailers

Tickets are sold by retailers that contract with the Wisconsin Lottery. Retailers can only sell lottery tickets for cash and at the price established by the Wisconsin Lottery. Tickets can only be sold to persons at least 18 years of age, but minors may receive lottery tickets as gifts. Retailers receive a basic commission of 6.25% for instant scratch tickets and pull-tab tickets, and 5.5% for lotto products. In addition, nonprofit organizations may apply to sell pull-tab tickets and receive a higher commission rate. Currently there are about 3,800 retail outlets throughout the state, including convenience stores, grocery stores, service stations, restaurants, liquor stores, and nonprofit organizations.

Lottery Property Tax Credit

The proceeds of the Lottery Property Tax Credit are used to credit eligible property taxpayers for a portion of their yearly property taxes.

Responsible Gaming

The Wisconsin Lottery is dedicated to responsible gaming and is level 2 certified through the World Lottery Association.

If you or someone you know has a gambling problem, call the Problem Gambling Helpline at 800-GAMBLE-5 (800-426-2535) or TEXT (850) 888-HOPE.

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