Message from Secretary Casey

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ Secretary Peter Barca​We strive to provide excellent service to customers every day. Last year, we answered 619,920 calls and customers gave our agents over 99% positive ratings for professionalism and knowledge. Customer comments include, "...so kind and helpful", "keep it up; you're doing a fantastic job" and "... ​you guys are the model of government service."

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