TRIP

​The Tax Refund Intercept Program (TRIP) allows government agencies to submit debts to the Department of Revenue for refund interception.

Register for a TRIP Account

Go to the My Tax Account login screen. Select New? Create new username, Sign Up.

After you register, contact us at (608) 264-0344 or DORAgencyCollections@wisconsin.gov to add access to your TRIP account.

Third Party Collection Agency Access

As a third-party collection agency, follow the instructions provided in the Third-Party Preparers MTA Registration section.

Using the TRIP Account

You can access your TRIP Account on the homepage. You may then Add Debt, Change Debt, request a Debt Summary, Upload New Debt File, send a TRIP Inquiry, request an Agency Summary, View Requests, and View Notices.

Add a New Debt

  1. Select "Manage TRIP Debts" for the TRIP account
  2. Select "Add Debt"
  3. Enter the ID type and number, such as social security number (SSN), driver's license number (DLN) or federal employer identification number (FEIN).
  4. If the debtor is a business, enter the name of the organization. If the debtor is an individual, enter their last and first name.
  5. Enter your agency internal number (AIN) or unique number that is not an SSN, assigned by your agency to the debtor. This field is optional.
  6. Enter the current balance and select "Submit"

If there is an error, the field will appear in red, and a pop-up window will provide an error message.

Note: You must update the debt balance if the debtor remits a payment to your agency. Submit a request to change debt to report a new balance.

Update a Debt

  1. Select "Manage TRIP Debts"
  2. Select "Change Debt" on the TRIP account page
  3. Ener the ID type and ID number that correspond to the originally submitted debt and select "Next"
    • Use the same ID type and ID number you used when adding the new debt. For example, if you added the debt using the driver's license number (DLN), your change request must use the DLN.
  4. Select the debt you want to change from the list displayed. You may only select one debt at a time
  5. The debt number, name, and current balance are displayed. Enter the new balance and select "Submit"

Note: You may increase a debt balance once every 30 days to accommodate for interest adjustments. You may decrease a debt balance multiple times per month to reflect payments or credits.

Review Debt Transaction Details

  1. Select "View Debt Summary" for the TRIP account page
  2. Enter the ID type and ID number that corresponds to the originally submitted debt. Use the same ID type and ID number you used when adding the new debt. For example, if you added the debt using the driver's license number (DLN), you Debt Summary request must use the DLN.
  3. The following details will display:
    • Posted Date – The date a transaction applied to the debt selected.
    • Change Applied – The change in balance, either up or down, depending on the transaction. For example, if the debt balance is $500 and you submit a balance change to $300, the Change Applied is $200.
    • Balance Due – The balance of the debt after a change is posted. The last row on this report would reflect the current balance.
    • Source – The following are sources of a transaction:
      1. Initial: original debt submission
      2. Agency Adjusted: a change submitted by the agency
      3. DOR Adjusted: a change submitted by DOR
      4. Refund: a refund intercepted and applied to a debt by DOR
      5. Lottery: a lottery payment intercepted and applied to a debt by DOR
        Note: Intercepted lottery proceeds may only offset state agency debts
      6. Vendor: a state vendor payment intercepted and applied to a debt by DOR
        Note: State vendor proceeds may only offset state agency and local government debts

Update a Debt File

Debt files that contain 250 debtor transactions or less:

  1. Select "Upload New File" for the TRIP account page
  2. Choose a format for a response file
  3. Select "Add Attachments" for Attachments link
  4. Enter a short file description
  5. Use the "Choose file" button to locate your file and select "OK"
  6. "Submit" the file. A confirmation number is provided when the transaction is complete.

Debt files that contain over 250 transactions:

  1. Call (608) 264-0344 or email DORAgencyCollections@wisconsin.gov to create your Secure File Transfer Protocol (SFTP) folder
  2. Establish a secure connection to DOR through SFTP. Go to SFTP Instructions for more information.

TRIP Inquiry

TRIP Inquiry is a tool that allows you to communicate with DOR in a safe and secure manner. Like email, you enter a subject line, attach documents, enter comments in a text box, and submit.

If you have questions related to a specific debtor, you may include in your inquiry debtor details, such as complete SSN and name, and know the data is secure.

We will respond after researching your question. Responses to inquiries go in your notices. A history of communications is stored in My Tax Account for future reference.

Use TRIP Inquiry to contact us for assistance in resolving debt mismatch issues.

Note: For security purposes, do not send confidential debtor information through regular email.

Review Reports and Notices

Agency Summary Report

The Agency Summary report is a listing of all active debtors for your agency.

  1. Select "Request Agency Summary" for the TRIP account page
  2. Select a summary report for one agency or, if you represent multiple agencies, all your TRIP agencies
  3. Select the file type and "Submit"
  4. Select "Action Center". The report request will be available within a few minutes. The subject line will identify the report type

Posting Notifications

DOR will produce a weekly payment report called Posting Notification. This report tells you the debtor, the debt number, and amount received. The report is available every Wednesday for agencies with payments. The report will be sent according to your agency profile (SFTP folder or My Tax Account – Action Center).

The proceeds will transfer based on your funds transfer profile. Agencies will receive funds by direct deposit to their bank account by Monday. The timing can change when there is a holiday.

File Maintenance Response

When a File Maintenance transaction file is received by the department, a response file is generated.

  • The File Maintenance Response is available the next business day after a File Maintenance transaction file is uploaded
  • The response file will indicate if a debt was accepted or rejected
  • If a debt is rejected, DOR will provide a Reason Code. The report will be delivered according to your agency profile (SFTP folder or My Tax Account - Action Center)

Close Debt File

The Close Debt File lists debts that have been closed for intercept.

  • Debts will be closed for intercept when the balance is less than $20.00, or
  • Debts will be closed for intercept when DOR has determined the SSN to be a mismatch after accepting the original transaction

The report will be delivered on the first Tuesday of each month based on your agency profile (SFTP folder or My Tax Account – Action Center).

TRIP Contact

Phone: (608) 264-0344
Fax: (608) 261-6226
Email additional questions to DORAgencyCollections@wisconsin.gov

Tax Incremental Financing Fees

Pay the TIF administrative fee

The $150 administrative fee per active Tax Incremental District (TID) is posted to a municipality's My Tax Account at the beginning of March each year. The municipality must pay this fee by April 15.

Pay the TIF fee for creating a new TID or for amending an existing TID

The fee associated with creating or amending a TID ($1,000 per TID) is posted to a municipality's My Tax Account when the Wisconsin Department of Revenue receives notification of the creation or amendment. A municipality should send notification to tif@wisconsin.gov and pay the fee by October 31.

November 12​, 2024

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