The Wisconsin Department of Revenue (DOR) has updated the My Tax Account (MTA) Payment Plan Options to provide expanded options and greater efficiency for taxpayers who wish to set up a payment plan for existing tax debt. The prior MTA payment plan requested limited information, and often required additional follow-up with the taxpayer. In the new MTA payment plan request, a customer provides all required information to DOR immediately so that follow up is minimal.
In summary, the new MTA Payment Plan Option process . . .
- improves DOR's response time for the taxpayer;
- allows existing and future payment plan customers to request changes to their payment plans and respond to notices within MTA; and
- clarifies plan details so that taxpayers understand their responsibility for maintaining the payment plan.
DOR continues to provide self-service options to taxpayers. The changes to the MTA payment plan reflect this focus on customer service.
January 28, 2016
Updates were made to the code or formatting on this page as of January 28, 2016. This date does not reflect the effective date or any other date relating to the content of this page.