When viewing documents, a PDF will open a separate window. Try the steps below to fix the most common viewing and printing issues:

• Check that a current version of Adobe Acrobat Reader is installed on your computer. If not, download now.
• Temporarily disable your web browser's pop-up blocker setting. Hold down the CTRL key while clicking on the document. Keep holding the CTRL key until the window pops up and the PDF fills in.
• Alternatively, you can permanently disable your pop-up blocker settings. In your browser, click on Tools (located at the top left or top right of most browsers), select Pop-Up Blocker and click on Turn Off Pop-Up Blocker.

To disable your browser's pop-up blocker for the Wisconsin Department of Revenue website please follow the instructions for the browser you are using.

Google Chrome

The address bar is marked when a pop-up is blocked. Click on the icon and select Allow.

If you do not have the icon, or closed out of the pop-up menu before selecting Allow, follow these steps:

1. Select the menu/more icon to the right of the address bar

    

2. Click Settings
3. Under "Privacy and security", click Site settings
4. Click Pop-ups and redirects
5. Under the section labeled "Default Behavior", select Sites can send pop-ups and use redirects
   

*More help can be found at the Google Chrome Help Center.

Internet Explorer

1. Open Internet Explorer, select the Tools button and select Internet options.

    

2. Select Privacy, and click Setting next to Turn on Pop-Up Blocker

    

3. Type revenue.wi.gov, select Add, type tap.revenue.wi.gov, select Add and click Close

    

4. Click OK

    

Safari

1. Click on Safari and select Preferences

    

2. Choose the Security icon
3. Uncheck Block pop-up windows

    

4. After you save/download your file, remember to go back and reselect Block pop-up windows

Microsoft Edge

1. Select the menu/more icon to the right of the address bar
   

 

2. Select Settings
3. On the left side, click Cookies and site permissions and then select Pop-ups and redirects

 

4. In the Allow box, click Add

 

5. Add the websites revenue.wi.gov and if you are a My Tax Account user, add tap.revenue.wi.gov

 

October 22, 2024